Delivery, Return & Refund Policies

Delivery information

For online purchases:

Standard Delivery: We will deliver all stocked items within 3-5 working days. We deliver anywhere in Malaysia with the exception of offshore islands and restricted zones. Orders are delivered between 9am and 6pm, Mon to Sat, not including public holidays. If orders are undelivered during the first try, our courier will contact you to arrange for another delivery attempt. We will attempt delivery up to 3 times before returning your order to the warehouse. If you require additional delivery after that, another round of courier fees will have to be charged. Exceptional circumstances beyond our control such as bad weather or courier delays may cause your order to take longer to deliver.

Free Delivery: Get FREE delivery for all orders above RM400 for West Malaysia! This offer is not available for East Malaysia and out of West Malaysia addresses.

For in-store purchases delivery:

Kindly inquire from any of our Take Image outlets near you.

Return & Refund Policy

Thanks for shopping at Takeimagestore.com.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 15 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us

CLICK HERE TO CONTACT US

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